C200 series
All available service information for the C200S, C200CS, C200CW and C200CWE models
Cassette toilets C200
Spare parts
Refer to the product's data badge for the correct model and serial number information.
Manuals
The user manual helps use and maintain the product safely and efficiently. The installation manual is intended for qualified installers.
Technical details
All product details in one overview.
How to repair
For your own safety and with respect to our warranty policy, please refer to the disclaimer before making the repair.
Other
Extra documentation which may help answer your question
Replacing parts yourself
Frequently asked questions
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Date of  initial purchase. In case no proof of initial purchase can be provided the date on which Thetford manufactured the product applies.
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A Thetford cassette toilet is a lightweight and compact toilet designed for use in caravans and motorhomes. The waste is stored in a removable cassette tank, which can be easily emptied into a designated waste disposal point. Watch the video for full instructions.
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Yes. In most situations it is possible to replace the toilet. Contact your dealer or Thetford Service Centre for the possibilities.
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There is a data badge located underneath the waste-holding tank and on the bottom of the waste-holding tank.
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Empty the waste-holding tank (toilet waste tank) when it is full or starts to smell (4 to 5 days for Thetford Blue products, 3 to 4 days for Thetford Green products), use Thetford Aqua Soft quick dissolving toilet paper to prevent clogging. Regularly clean the outside of the toilet with Thetford Bathroom Cleaner and clean the toilet bowl with Thetford Toilet Bowl Cleaner when necessary. Finally, clean the waste-holding tank and grey water tank (tank that collects waste water from sink and shower) with Duo Tank Cleaner Concentrated 2-3 times a year to keep all moving parts inside the tank at peak operational level and to prevent odour formation during winter storage.
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Depending on user behaviour, we recommend replacement after 4-6 years.
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Thetford offers a pleasantly-scented toilet fluid for the flush-water tank and a variety of waste-holding tank products. Aqua Rinse Concentrated keeps the flush water fresh, ensures a smooth flush and leaves a protective layer. All products for the waste-holding tank suppress unpleasant odours, stimulate the breakdown of waste, reduce the formation of gas, protect moving parts and help keep your waste-holding tank fresh and clean.
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First of all, in our tanks we talk about specific kind of dirt, not directly comparable with the home situation. And, it’s not only about curing, but also about caring. Duo Tank Cleaner Concentrated cleans and cares, without damaging the material of or components in your tanks.
