Thetford support

Bringing home comforts to the world’s most beautiful destinations

Home Service Thetford support

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Please follow the steps below to determine which product you need support for or check out these resources.

Find your dealer

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Documentation of all products

Direct access to all service pages of our products.

Go to documentation

Label positions

Learn where to find your model or serial number…

Label positions

Warranty

Thetford offers end users of its products a three-year warranty.

Product finder

Please follow the steps below to determine which product you need support for.

Which space do you have a question about?

Bathroom Kitchen Portable solutions Toilet care Exterior

Which type of product do you have a question about?

Cassette toilets iNDUS® Permanent toilets Bathroom accessories

Which type of product do you have a question about?

Refrigerators Cookers Hobs Oven and grill Sinks and bowls Kitchen accessories

Which type of product do you have a question about?

Portable toilets Portable accessories

Which type of product do you have a question about?

Waste holding tank Toilet bowl and rinse Grey water tank iNDUS® care

Which type of product do you have a question about?

Service doors Venting Boxes

Do you have a question about a specific product?

Yes, and I know the product name Yes, but I don’t know the product name No, I have a general question

Which detail color is used for the cassette tank?

Blue Orange Green Yellow White

How does the toilet flush?

Small blue button Pedal flush Hand flush

Where is the toilet care product used?

Waste holding tank Flush water & Toilet bowl Grey water tank iNDUS

iNDUS system

iNDUS

What cooling technology does the refrigerator use?

Absorption Compressor (12V) I don't know

How many doors does the cooker have?

1 2

What is the width of the cooker (measured at the height of the control knobs)?

445mm 495mm 520mm 600mm

Which energy source does the hob use?

Only gas Only induction Gas and induction

What material is the base made from?

Glass Black enamel Stainless steel

Does the hob have a lid?

No Yes

What is the shape of the sink?

Rectangular Round Triangular

Was the product bought before 2011?

No Yes

Is the door position flush with the vehicle's wall?

No Yes

Does the product have one compartment?

No Yes