Contact Us

Have questions regarding your Thetford^® or Norcold^® product that are not addressed on our website? Please complete the form below, and one of our Customer Engagement Representatives will respond within 36 business hours.

For urgent inquiries, we recommend utilizing our Live Chat feature for faster assistance.

To help us provide you with the most accurate and timely response, we encourage you to include as much relevant information as possible when completing the form.

Please note: For safety and liability reasons, we are unable to offer technical assistance directly to consumers. Any technical inquiries will be referred to an authorized service center for further support.

If you are a dealer or service center, please log in to the Dealer Portal to access technical documentation.

Dealer Portal

Fill out the form below and we’ll get back to you shortly

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