Dealer Technical Training

The Thetford^® and Norcold^® technical training course offers technicians valuable hands-on learning, providing 4-hours of credit towards their RVIA Master Technician Certification. This course is ideal for those looking to deepen their knowledge and skills in RV maintenance and repair, particularly with Thetford^® and Norcold^® products.

Technicians have several options for completing Thetford^® and Norcold^® technical training, offering flexibility to suit various learning preferences and needs. These include:

• On-site Training: Training conducted at a technician’s workplace, allowing them to gain practical experience in their usual environment.
• In-house Training: Training provided at Thetford^® and Norcold^® facilities, where technicians can use the manufacturers’ resources for comprehensive learning.
• OEM Service Training: Specialized training for Original Equipment Manufacturers (OEMs), tailored to their specific products and services.
• Partnership Training: Training provided in collaboration with business partners or industry organizations, helping broaden technicians’ skillsets.
• Rally Support Training: Training offered at RV rallies or events, providing technicians with hands-on experience while supporting attendees.

These avenues ensure that technicians have access to quality training in various settings, depending on their requirements and availability.

Before taking this training, it is highly recommended that technicians complete the RVIA Levels 1 & 2 courses, as these foundational levels prepare them for the more advanced content covered in the Thetford^® and Norcold^® RVIA Level 3 course.

To inquire about available classes or to sign up for Thetford^® and Norcold^® technical training, technicians can contact the training team via email at servicetechtraining@thetford.com. This allows them to explore upcoming courses and choose the training options that best suit their needs.